The sound is not working. It's not tv because it has volume when using dvd player. We...
GetHuman-adnamill's customer service issue with DirecTV from June 2018
Help with my DirecTV issue
First: share to improve GetHuman-adnamill's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-adnamill to get a DirecTV rep on the line!
Always use the GetHuman Phone tocall DirecTV. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-adnamill may need:
Account phone number, Billing address, PIN or password on the account, and Name on account
Tip from another customer
If you are looking to troubleshoot any DirectTv devices then click here http://soc.att.com/2yEr2Y6. You should be able to find all the information needed or call the phone number on the top of your bill.
The issue in GetHuman-adnamill's own words
The sound is not working. It's not tv because it has volume when using dvd player. We've already reset the receiver and still no sound. Please help.
GetHuman-adnamill did not yet indicate what DirecTV should do to make this right.
I have an issue with DirecTV too
How GetHuman-adnamill fixed the problem
We are waiting for GetHuman-adnamill to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.