I need to return my receivers and remotes. I called yesturday and I was told to drop of...

GetHuman-jrindner's customer service issue with DirecTV from June 2018

510 similar
0 following
Help with my DirecTV issue
First: share to improve GetHuman-jrindner's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jrindner's next move: talk to DirecTV when they open (we'll send a reminder).
DirecTV's call center is closed now. We will text or email GetHuman-jrindner when they open and confirm it's a good time for a rep to call. In the meantime, read below to see how other customers resolved the same issue. Many customers describe what they said and did so that other customers like GetHuman-jrindner can follow if useful. Now is a good time to read up on techniques that worked to resolve the issue quickly and effectively.
Before contacting them, items GetHuman-jrindner may need:
Account phone number, Billing address, PIN or password on the account, and Name on account
The issue in GetHuman-jrindner's own words
I need to return my receivers and remotes. I called yesturday and I was told to drop off my equiptment to fed ex but there is none that are close to me. Am I able to go to ups?
GetHuman-jrindner did not yet indicate what DirecTV should do to make this right.
I have an issue with DirecTV too
How GetHuman-jrindner fixed the problem
We are waiting for GetHuman-jrindner to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get DirecTV's attention and get better help faster. Tap below to get started.
Having DirecTV issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would DirecTV email you?
This email address isn't valid
Follow this issue
See how GetHuman-jrindner fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-jrindner
Jun 6th, 2018 - 4 mons ago
I have an issue with DirecTV too
Not resolved
Seen by 4 customers so far
Similar issue to 510 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-jrindner started working on this issue
Jun 6th 11:21am