I need my old account number to ship your recorder back.
GetHuman-memawolf's customer service issue with DirecTV from June 2018
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Tip from another customer
To cancel your AT&T account you will need to call into support. But before, you should find another provider and check to see if your number is portable, meaning you can bring the phone number to another company.
The issue in GetHuman-memawolf's own words
The problem: I need my old account number to ship your recorder back.
GetHuman-memawolf did not yet indicate what DirecTV should do to make this right.
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