cancelled account because you guys wouldn't come out and fix my service* then, when tri...

GetHuman752861's customer service issue with DirecTV from June 2018

2 views
 | 
673 similar
 | 
0 following
Help with my DirecTV issue
First: share to improve GetHuman752861's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman752861 to get a DirecTV rep on the line!
Always use the GetHuman Phone tocall DirecTV. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman752861 may need:
Account phone number, Billing address, PIN or password on the account, and Name on account
The issue in GetHuman752861's own words
cancelled account because you guys wouldn't come out and fix my service* then, when tried to resolve, your customer service is BEYOND a joke. For weeks, I was constantly transferred from one clueless person to another. Like so many others, I decided to cancel my service because your "customer service" is the worst I have ever experienced (from any business) in my entire life. Never got my final bill and, in fact, have not received anything since cancellation. I was with you guys for a very long time but I am sick and tired of the complete lack of ANY customer service and your complete lack of competence. I NEED A MANAGER WHO ACTUALLY HAS A CLUE TO CALL ME
GetHuman752861 did not yet indicate what DirecTV should do to make this right.
I have an issue with DirecTV too
How GetHuman752861 fixed the problem
We are waiting for GetHuman752861 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get DirecTV's attention and get better help faster. Tap below to get started.
Having DirecTV issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman752861 fixes it.
This email address isn't valid

DirecTV

Customer service issue
Reported by GetHuman752861
Jun 5th, 2018 - a yr ago
I have an issue with DirecTV too
Not resolved
Seen by 2 customers so far
Similar issue to 673 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman752861 started working on this issue
Jun 5th, 2018 5:45pm