Still same two problems, sound is now garbled until I fast forward.

GetHuman-thepanth's customer service issue with DirecTV from June 2018

Help with my DirecTV issue
TV plays pretty much constantly during day ... Have two sound issues with our direct TV . Sometimes the sound gets out of sync with the picture and is garbled, we have been correcting this by fast forwarding the picture. The second issue is that we some times lose sound when we change channels. We work around this by going to a music channel the returning to the channel we are trying to watch. Can these problems be resolved?
Just telling me whether this is normal or if there's a fix
for many ears
no, ongoing problem on dailey basis
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DirecTV

Direct tV
Customer service issue
Reported by GetHuman-thepanth
Jun 2nd, 2018 - 3 mons ago
I have an issue with DirecTV too
Fixed
Seen by 9 customers so far
Similar issue to 625 others
0 customers following this
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Timeline
GetHuman-thepanth started working on this issue
Jun 2nd 3:38pm
GetHuman-thepanth indicated the issue is not fixed yet.
Jun 2nd 11:55pm
GetHuman-thepanth indicated the issue is not fixed yet.
Jun 2nd 11:59pm
GetHuman-thepanth indicated the issue is not fixed yet.
Jun 4th 2:14pm
GetHuman-thepanth indicated the issue is not fixed yet.
Jun 6th 12:04am