remote control reset.only on- off button works

GetHuman-jnpn's customer service issue with DirecTV from June 2018

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Help with my DirecTV issue
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The issue in GetHuman-jnpn's own words
The problem: remote control reset.only on- off button works
GetHuman-jnpn did not yet indicate what DirecTV should do to make this right.
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Customer service issue
Reported by GetHuman-jnpn
Jun 1st, 2018 - a yr ago
I have an issue with DirecTV too
Seen by 8 customers so far
Similar issue to 292 others
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PIN or password on the account
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GetHuman-jnpn started working on this issue
Jun 1st, 2018 5:10pm
GetHuman-jnpn confirmed the issue is fixed. Hooray!
Jun 2nd, 2018 8:36pm
GetHuman-jnpn confirmed the issue is fixed. Hooray!
Jun 3rd, 2018 7:09pm