GetHuman-jnpn's customer service issue with DirecTV from June 2018
Help with my DirecTV issue
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If you are looking to troubleshoot any DirectTv devices then click here http://soc.att.com/2yEr2Y6. You should be able to find all the information needed or call the phone number on the top of your bill.
The issue in GetHuman-jnpn's own words
The problem: remote control reset.only on- off button works
GetHuman-jnpn did not yet indicate what DirecTV should do to make this right.
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How GetHuman-jnpn fixed the problem
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