Changed programming package and lost my whole home dvr, and nobody seems to be able to...
GetHuman-denvertr's customer service issue with DirecTV from May 2018
Help with my DirecTV issue
The issue in GetHuman-denvertr's own words
Changed programming package and lost my whole home dvr, and nobody seems to be able to fix it. This has been going on almost two weeks.
GetHuman-denvertr did not yet indicate what DirecTV should do to make this right.
I have an issue with DirecTV too
How GetHuman-denvertr fixed the problem
I found a contact form on AT&T's investor relations site (I'm not one, thank heaven), filled it out and got a call the next morning with the news the problem was corrected. Sometimes you just have to poke the bear.
Please help with my DirecTV issue
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