My satellite is out and I tried everything I was told to do, NOW they tell me I will ge...

GetHuman-tolen's customer service issue with DirecTV from May 2018

Help with my DirecTV issue
The issue in GetHuman-tolen's own words
My satellite is out and I tried everything I was told to do, NOW they tell me I will get a call about a service call within ** HOURS !!! for a tech to come out !!!! THAT is NOT right, I have called direct tv before and had a tech here that DAY !!! I pay each month for service calls and do not expect to wait DAYS , and trying to communicate with a hard to understand person adds more stress to your customers !!!
GetHuman-tolen did not yet indicate what DirecTV should do to make this right.
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How GetHuman-tolen fixed the problem
I figured it out myself
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DirecTV

Customer service issue
Reported by GetHuman-tolen
May 22nd, 2018 - 6 mons ago
I have an issue with DirecTV too
Fixed
Seen by 5 customers so far
Similar issue to 331 others
0 customers following this
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Timeline
GetHuman-tolen started working on this issue
May 22nd 11:48pm
GetHuman-tolen indicated the issue is not fixed yet.
May 23rd 2:18am
GetHuman-tolen confirmed the issue is fixed. Hooray!
May 24th 12:54am
GetHuman-tolen confirmed the issue is fixed. Hooray!
May 26th 1:12am