My name is Cynthia Barclay and I have been a customer of Direct TV for more years than...

GetHuman708474's customer service issue with DirecTV from May 2018

Help with my DirecTV issue
The issue in GetHuman708474's own words
My name is Cynthia Barclay and I have been a customer of Direct TV for more years than I care to mention, today I attempted make inquiry's concerning my bill and got transferred to Asia & Mexico. Since it was within business hours and a week day I asked to be transferred to a US based representative ensure that my inquiries would be understood and managed to my satisfaction, to my surprise i was UNABLE to get a US company, who services US based population of individuals to connect me with a representative in the United States. I then called local AT&T stores who also informed that they encounter the same problems. Why is it not possible for me to speak with an individual in the US? language barriers were evident, especially in Asia. I became more agitated as I repeated myself over and over again to someone who clearly had the challenging task of reading a teleprompter and understanding English.
I would like to speak with a representative for Direct TV in the US
I have an issue with DirecTV too
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DirecTV

Customer service issue
Reported by GetHuman708474
May 22nd, 2018 - 7 mons ago
I have an issue with DirecTV too
Fixed
Seen by 5 customers so far
Similar issue to 674 others
0 customers following this
Items needed
Account phone number
Billing address
PIN or password on the account
Name on account
Timeline
GetHuman708474 started working on this issue
May 22nd 5:42pm
GetHuman708474 indicated the issue is not fixed yet.
May 22nd 7:38pm
GetHuman708474 indicated the issue is not fixed yet.
May 22nd 7:44pm