my directv screen is on HDMI* and it has no time information and the screen below says...

GetHuman560899's customer service issue with DirecTV from May 2018

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The issue in GetHuman560899's own words
my directv screen is on HDMI* and it has no time information and the screen below says no signal. Also, my remote control isn't working either. I have made sure that the remote batteries are good. My HDMI* is for cable. I have confirmed that HDMI* IS working.
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DirecTV

Customer service issue
Reported by GetHuman560899
May 22nd, 2018 - a yr ago
I have an issue with DirecTV too
Not resolved
Seen by 15 customers so far
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Timeline
GetHuman560899 started working on this issue
May 22nd, 2018 2:28am
GetHuman560899 shared this issue with friends on Facebook
May 22nd, 2018 2:29am