TOOK AWAY OUR LIST SCREEN AND PUT UP A NEW SET UP. IT IS HORRIBLE AND SOME CHANNELS A...

GetHuman-woodrene's customer service issue with DirecTV from May 2018

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The issue in GetHuman-woodrene's own words
TOOK AWAY OUR LIST SCREEN AND PUT UP A NEW SET UP. IT IS HORRIBLE AND SOME CHANNELS ARE NO LONGER IN HD. NOW YOU HAVE A SPECIAL PROMO FOR CHANNELS FROM MAY **TH TO THE **TH FOR CHANNELS ***-*** ( YESTERDAY IT WAS *-** TO *-**. ??? NOW THOSE CHANNELS ARE DELETED FROM OUR GUIDE????? CALLED THE ***-***-**** NUMBER AND TALKED TO SOMEONE FROM ANOTHER COUNTRY WHO JUST SAID SHE DIDN'T KNOW ANYTHING ABOUT IT AND KEPT BEATING AROUND THE BUSH. WE ARE VERY UPSET WITH YOUR SERVICE AND ARE CONSIDERING GOING TO ANOTHER PROVIDER. IS HTERE A PHONE NUMBER TO TALK TO SOMEONE IN THIS COUNTY ???
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DirecTV

Customer service issue
Reported by GetHuman-woodrene
May 19th, 2018 - 10 mons ago
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GetHuman-woodrene started working on this issue
May 19th, 2018 1:39am