You recently updated everything on the DVR. I wish that you hadn't. The schedule is mor...

GetHuman610985's customer service issue with DirecTV from May 2018

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The issue in GetHuman610985's own words
You recently updated everything on the DVR. I wish that you hadn't. The schedule is more difficult to read, recordings no longer have the date, which helps with some recordings, finding things like the "to do list" takes way more steps than before. Being able to go to search or delete with a new step does not make up for the rest of the so called improvements. Maybe you should ask customers if they want an update or are perfectly happy with things as they are. Most sincerely, Roberta Sprague
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DirecTV

Customer service issue
Reported by GetHuman610985
May 16th, 2018 - 10 mons ago
I have an issue with DirecTV too
Not resolved
Seen by 3 customers so far
Similar issue to 658 others
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Timeline
GetHuman610985 started working on this issue
May 16th, 2018 10:35pm
GetHuman610985 indicated the issue is not fixed yet.
May 17th, 2018 12:24am