My mom moved to a nursing home Wednesday. She has direct tv, landline and internet on a...

GetHuman219485's customer service issue with DirecTV from April 2018

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The issue in GetHuman219485's own words
My mom moved to a nursing home Wednesday. She has direct tv, landline and internet on an ATT bundle. Everything works except Direct Tv. *Trying to set up DirectTv now and it does not recognize her sig in Id. Been working on this since Wed...Even the installer could not get it to work and he gave up.
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DirecTV

Customer service issue
Reported by GetHuman219485
Apr 29th, 2018 - 7 mons ago
I have an issue with DirecTV too
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Seen by 2 customers so far
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Timeline
GetHuman219485 started working on this issue
Apr 29th 12:53pm