Your redefined screen *****! Apparently whoever designed it has good vision which I do...
GetHuman-mencie's complaint issue with DirecTV from April 2018
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The issue in GetHuman-mencie's own words
Your redefined screen *****! Apparently whoever designed it has good vision which I don't. I have to get up and stand three feet from the TV to see the screens. And I am still upset over being lied to about the billing. When we signed up the salesperson assured us, senior citizens on a tight budget, that all we had to do at the end of the promotion was to request another one since cost was our main concern. Well that didn't happen and whenever I call to discuss my phone call are NEVER returned. Do you just not want the millions of seniors to use your service? I'm just really so frustrated with your company.
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