My husband Kenji Sunaga and I are customers, and we are moving to a new unit from Pasad...

GetHuman636247's customer service issue with DirecTV from April 2018

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The issue and preferred resolution, in GetHuman636247's own words:
My husband Kenji Sunaga and I are customers, and we are moving to a new unit from Pasadena to South Pasadena on April **th. We would like to have someone coming to install direct tv in our new unit please. Is it possible to schedule a visit on the **th in the afternoon after *p or on May *st?*FYI, my husband’s phone number is ***-***-****, he is overseas right now this is why I am the one texting, and he’ll be back in LA April **th.
I trust that DirecTV will make this right and come up with a resolution that is fair.
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DirecTV

Customer service issue
Reported by GetHuman636247
Apr 28th, 2018 - 3 mons ago
I have an issue with DirecTV too
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Seen by 3 customers so far
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Items needed
Account phone number
Billing address
PIN or password on the account
Name on account
Timeline
GetHuman636247 started working on this issue
Apr 28th 12:04am