My daughter and I have an issue with your new format for programming recording of shows...

GetHuman-gloriamc's complaint issue with DirecTV from April 2018

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The issue in GetHuman-gloriamc's own words
My daughter and I have an issue with your new format for programming recording of shows. We might get used to the format, but our eyes are not ever going to get better enough to read the screen. We have to get up and stand close to the television in order to read the options. Why did you make the lettering smaller?
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DirecTV

complaint issue
Reported by GetHuman-gloriamc
Apr 27th, 2018 - 7 mons ago
I have an issue with DirecTV too
Not resolved
Seen by 4 customers so far
Similar issue to 9355 others
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Timeline
GetHuman-gloriamc started working on this issue
Apr 27th 11:49pm