The new menu is not sorting the recordings in a playable order. The old system sorted...

GetHuman-wtison's Technical or Service Support issue with DirecTV from April 2018

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The issue in GetHuman-wtison's own words
The new menu is not sorting the recordings in a playable order. The old system sorted based on Season and Episode, the new system appears to randomly sort recordings but with the newest at the top. **When watching a series the selection of the next playable Episode is random and not the Episode immediately under the just watched episode (if they are in episode order.)**This is NOT on-line chat. Your service is getting poorer and poorer.
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DirecTV

Technical or Service Support issue
Reported by GetHuman-wtison
Apr 26th, 2018 - a yr ago
I have an issue with DirecTV too
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Seen by 23 customers so far
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Timeline
GetHuman-wtison started working on this issue
Apr 26th, 2018 2:44pm
GetHuman-wtison indicated the issue is not fixed yet.
Apr 26th, 2018 5:06pm
GetHuman-wtison indicated the issue is not fixed yet.
Apr 30th, 2018 1:41am
GetHuman-wtison indicated the issue is not fixed yet.
May 6th, 2018 1:22am