* genies having problems with both shut down come back on sometimes does not come back...
GetHuman-davbren's Technical or Service Support issue with DirecTV from April 2018
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The issue in GetHuman-davbren's own words
* genies having problems with both shut down come back on sometimes does not come back up. Screen shows no connection. Also guide keeps rolling till I shut down and turn back on. Units shut down in middle of programming, also now the old shows I recorded are show unauthorized to play pay $*.** have never seen this before. Third genie not connecting at all will not program.
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