I was told by him I was eligible for a free upgrade - A service tech came out today and...
GetHuman279266's customer service issue with DirecTV from April 2018
The issue and preferred resolution, in GetHuman279266's own words:
A service tech came out today and handle my problem but ... I was told by him I was eligible for a free upgrade
I asked the lady on the phone last night to set us up with HD in back rooms if there were no charge but the tech today said it wasn’t scheduled
Setup an appointment to upgrade our boxes to HD
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Customer service issue
Reported by GetHuman279266
Apr 23rd, 2018 - 3 mons ago
I have an issue with DirecTV too
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GetHuman279266 started working on this issue
Apr 23rd 9:03pm