I never recieved e-mail for instructions - Return your equipment - Need these instructions

GetHuman-wkociuru's Refund Issue with DirecTV from April 2018

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The issue in GetHuman-wkociuru's own words
Return your equipment ... I never recieved e-mail for instructions
Need these instructions
please e-mail me like promised
I have an issue with DirecTV too
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DirecTV

Box and remote need returned
Refund Issue
Reported by GetHuman-wkociuru
Apr 19th, 2018 - 5 mons ago
I have an issue with DirecTV too
Not resolved
Seen by 2 customers so far
Similar issue to 6457 others
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Timeline
GetHuman-wkociuru started working on this issue
Apr 19th 6:08pm