Digital Ocean Customer Service

Contact Digital Ocean & solve common issues

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Digital Ocean. Below you will also find the phone and non-phone-based contact information we've gathered.
As for contacting Digital Ocean, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.

Digital Ocean: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Digital Ocean.
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Click below to show 1 more questions, answers, and complete guides to common Digital Ocean customer support problems.

Contacting Digital Ocean customer support

Below you can compare and contrast the 2 ways to contact Digital Ocean by looking at which ones are the fastest and which ones other customers recommend the most for solving Digital Ocean customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Digital Ocean across the following channels: Email, Web.

Phone number / contactWaitVotes
contact@digitalocean.com
Customer Service
< 4 hrs101
Online Help at digitalocean.com
Customer Service
< 3 hrs39

Recent reasons customers contacted Digital Ocean:

I need to know the details of account please *****@***.com thank you so much Ni ni M
Our company's name is Spring of Water International Ministries. And this morning we fou...
my website not working, serious problem, waiting from morning, ssl certificate problem...
hiii **** RS cut direct my account.please refund my amount .
I lost my login credentials for my website hosted with digital ocean. the site is death...
My organization has lost their login credentials for our Digital Ocean account. How can...
I was late paying my account.*They blocked the site.*I paid the account.... *Now having...

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Does GetHuman work with Digital Ocean?

GetHuman does not work with Digital Ocean's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Digital Ocean at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Digital Ocean's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Digital Ocean at a Glance

Digital Ocean has no phone number
Digital Ocean has no chat option
Digital Ocean has 1 customer emailBEST
Digital Ocean has 1 help forum
Digital Ocean has no twitter handle
Digital Ocean has no facebook page
Contact information overview

Contacting Other Companies

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