I have a mortgage loan from DCU secured by my property at *** Park Drive, Boston, Mass...

GetHuman5581912's customer service issue with Digital Federal Credit Union from December 2020

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The issue in GetHuman5581912's own words
I have a mortgage loan from DCU secured by my property at *** Park Drive, Boston, Mass. Recently my insurance agent informed me that the premium on the property insurance policy for this property is overdue. DCU collects an escrow for this payment and I am writing to request that DCU pay the overdue premium on or before January *, **** in order for the policy not be be cancelled. My loan number is ********** and I am member number *******. Please contact me to confirm receipt of this message and to confirm that the insurance premium will be paid in time to prevent cancellation of the policy with Quincy Mutual Insurance Company. Thank you. *James L. Buechl

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Digital Federal Credit Union

Customer service issue
Reported by GetHuman5581912
Dec 23rd, 2020 - 6 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 12 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number

Timeline

GetHuman5581912 started working on this issue
Dec 23rd, 2020 11:13pm

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