I wrote you an email last week but I have not received a reply. My account was not wit...

GetHuman-slmaddou's customer service issue with Digit from March 2021

Help with my Digit issue
First: share to improve GetHuman-slmaddou's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-slmaddou may need:
Username, Password, and Email address on the account
The issue in GetHuman-slmaddou's own words
I wrote you an email last week but I have not received a reply. My account was not withholding any money. When I asked why, it said to cancel my account and reapply. When I reapplied I get this: "Your account setting are incompatible. Your account could not be connected because multifactor authentication method it uses is not currently supported, please try a different account.*I have had an account with digit at this same bank for a number of years and never had this problem. I would like an answer from you to see if this can be fixed. Please call or email me. Pat Thomason, account at Hancock Whitney. my telephone number is ***-***-****.

GetHuman-slmaddou did not yet indicate what Digit should do to make this right.

How GetHuman-slmaddou fixed the problem

We are waiting for GetHuman-slmaddou to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Digit customer problems.
How Do I Get a Refund from Digit?How Do I Cancel My Account with Digit?
Do you have a customer issue as well?
We can help you get Digit's attention and get better help faster. Tap below to get started.
Having Digit issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Digit

Customer service issue
Reported by GetHuman-slmaddou
Mar 19th, 2021 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 593 others
0 customers following this

Timeline

GetHuman-slmaddou started working on this issue
Mar 19th 3:44pm