I wrote you an email last week but I have not received a reply. My account was not wit...

GetHuman-slmaddou's customer service issue with Digit from March 2021

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The issue in GetHuman-slmaddou's own words
I wrote you an email last week but I have not received a reply. My account was not withholding any money. When I asked why, it said to cancel my account and reapply. When I reapplied I get this: "Your account setting are incompatible. Your account could not be connected because multifactor authentication method it uses is not currently supported, please try a different account.*I have had an account with digit at this same bank for a number of years and never had this problem. I would like an answer from you to see if this can be fixed. Please call or email me. Pat Thomason, account at Hancock Whitney. my telephone number is ***-***-****.

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How Do I Get a Refund from Digit?How Do I Cancel My Account with Digit?
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Customer service issue
Reported by GetHuman-slmaddou
Mar 19th, 2021 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 593 others
0 customers following this


GetHuman-slmaddou started working on this issue
Mar 19th 3:44pm