I need to cancel my account I no longer have the account that’s connected to my checkin...

GetHuman-goyogafe's Cancel Account issue with Digit from May 2020

Help with my Digit issue
The issue in GetHuman-goyogafe's own words
I need to cancel my account I no longer have the account that’s connected to my checking. I’m redirected to a page that tells me that I can’t cancel do to an error. Please just cancel my account

GetHuman-goyogafe did not yet indicate what Digit should do to make this right.

How GetHuman-goyogafe fixed the problem
I had to go online to the help site and submit claim ticket and it was sent to my email and rep was helpful in resolving and responding in a timely manner ( do not use the app to contact customer support just will make you frustrated)
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We've taken the time to write instructions for how to solve some of the most common Digit customer problems.
How Do I Get a Refund from Digit?How Do I Cancel My Account with Digit?
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Digit

Cancel Account issue
Reported by GetHuman-goyogafe
May 3rd, 2020 - 10 months ago
Fixed
GetHuman-goyogafe shared how to fix
Seen by 2 customers so far
Similar issue to 1075 others
0 customers following this
Items needed
Username
Password
Email address on the account

Timeline

GetHuman-goyogafe started working on this issue
May 3rd, 2020 1:54pm
GetHuman-goyogafe confirmed the issue is fixed. Hooray!
May 4th, 2020 3:32am