Hello!*I was using the digit app. I requested multiple time through multiple avenues to...

GetHuman-vmdoty's customer service issue with Digit from December 2018

3 views
 | 
350 similar
 | 
0 following
Help with my Digit issue
First: share to improve GetHuman-vmdoty's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-vmdoty's next move: contact Digit.
Tap the below to see how we recommend you contact Digit. We will check in later with GetHuman-vmdoty to make sure you got them.
Before contacting them, items GetHuman-vmdoty may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-vmdoty's own words
Hello!*I was using the digit app. I requested multiple time through multiple avenues to end my account. *My account was not ended.*Digit continued to take money from my account after texting app STOP multiple times. It would sometimes stop temporarily, then would begin again with no consent. This accumulated to *** overdraft fees in my checking account alone, not to mention late fees for billing accounts that did not get payed as they normally would. This put me into serious financial difficulties.*Thanks you for your consideration in amending this situation.*Respectfully,*Veronica
GetHuman-vmdoty did not yet indicate what Digit should do to make this right.
I have an issue with Digit too
How GetHuman-vmdoty fixed the problem
We are waiting for GetHuman-vmdoty to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Digit's attention and get better help faster. Tap below to get started.
Having Digit issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Digit email you?
This email address isn't valid
Follow this issue
See how GetHuman-vmdoty fixes it.
This email address isn't valid

Digit

Customer service issue
Reported by GetHuman-vmdoty
Dec 5th, 2018 - a mon ago
I have an issue with Digit too
Not resolved
Seen by 3 customers so far
Similar issue to 350 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-vmdoty started working on this issue
Dec 5th, 2018 4:15pm