My teenage son created a Digit.co account and linked it to our checking account without...

GetHuman-tinalave's customer service issue with Digit from October 2018

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The issue in GetHuman-tinalave's own words
My teenage son created a Digit.co account and linked it to our checking account without me being aware. Once we discussed this we decided this was not the best option for him to save money and he canceled his account yesterday **********. He received a message saying his account was canceled and his Digit.co savings would be deposited back into his bank account. Today I see a new pending withdrawal being made by Digit.co and no deposits from Digit.co. I need to speak to an actual person regarding this matter and get it resolved ASAP. I am not happy about a company creating a contract with my minor child without my knowledge or consent, and I want his money returned and Digit.co's access to his checking account terminated immediately thereafter.
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Digit

Customer service issue
Reported by GetHuman-tinalave
Oct 19th, 2018 - 24d ago
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GetHuman-tinalave started working on this issue
Oct 19th 2:32pm