Beyond appalled & disappointed. I ordered sneakers - they arrived used!! The insoles we...

GetHuman4136617's customer service issue with Dick's Sporting Goods from December 2019

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The issue in GetHuman4136617's own words
Beyond appalled & disappointed. I ordered sneakers - they arrived used!! The insoles were dirty & so were the bottoms. I chatted with someone at Dicks - then had to call next day to speak to a supervisor because the woman who I chatted with did something wrong. Any way, the supervisor adjusted the price & sent me new ones! Lo & behold - the *nd pair came used!!!!!! I couldn’t believe it!!! I have never had issue with ordering any type of sneaker*shoe & it coming USED!!! That is so wrong!!!!

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Dick's Sporting Goods

Customer service issue
Reported by GetHuman4136617
Dec 22nd, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 102 others
0 customers following this

Timeline

GetHuman4136617 started working on this issue
Dec 22nd, 2019 6:43am

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