Ink tags not removed and I live hours away from the store! Single father and no babysitter not capable of making several trips to your store due to your workers lack of experience!

GetHuman3925035's customer service issue with Dick's Sporting Goods from November 2019

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The issue in GetHuman3925035's own words
Ink tags left on my clothing i had purchased they were never removed! One ink tag on the Adidas track pants I purchased and another ink tag on the nike sweat shirt i purchased! On top of that I asked specifically if the *nd paid of Adidas pants I purchased were in fact a size XS not size small because the hanger it was on said size extra small.. she replied yes the pants are size extra small after I get home come to realize your employee couldnt even get her facts straight on that either* as she sold me a size small not extra small?!?! Atleast ink tag was removed on this article of clothing tho * out of * ain't bad... it's just ridiculous because I drove hours in a storm to get these clothes and you guys couldnt be professional enough to ensure everything was correct?????!
This isn't the first time I've had issues with this company and I drove hours in a terrible snow storm to get their!
I'd like to get a refund for the items with ink tags and have my adidas pants that were suppose to be size extra small either exchanged for the correct size free of charge and or get a full refund for them pants. I'm not one to complain likening said this has happened to me several times thru you guys and I never complained but enough is enough and I feel it's my right to be recompensated for the items because this is just absolutely ridiculous and unnecessary
I'm a good customer because when I do purchase items from your store I spend atleast a few hundred dollars each purchase and yet still dont get the customer service that is available at almost any other store. You are a good company and love shopping thru your company but after this I'm not sure how much more business you will continue to receive from me unless this is made right I'm not trying to be rude I'm just being honest thank you and would very much greatly appreciate it of made right
I've been trying to get in touch with the manager?!?!
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Dick's Sporting Goods

Customer service issue
Reported by GetHuman3925035
Nov 12th, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 560 others
0 customers following this
Items needed
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Billing address
Email address on the account (if applicable)

Timeline

GetHuman3925035 started working on this issue
Nov 12th, 2019 4:46pm
GetHuman3925035 indicated the issue is not fixed yet.
Nov 12th, 2019 5:16pm
GetHuman3925035 indicated the issue is not fixed yet.
Nov 12th, 2019 5:16pm
GetHuman3925035 confirmed the issue is fixed. Hooray!
Nov 12th, 2019 5:18pm
GetHuman3925035 indicated the issue is not fixed yet.
Nov 12th, 2019 5:18pm

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