I purchased a Lacrosse Bounce Back for my daughter to practice Lacrosse and the product...

GetHuman1963839's customer service issue with Dick's Sporting Goods from January 2019

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The issue in GetHuman1963839's own words
I purchased a Lacrosse Bounce Back for my daughter to practice Lacrosse and the product is so cheaply made that it barely stands up and it has never worked properly. *I even bought the floor model to ensure it was not put together wrong.*The only reason I have not taken it back already is because she did not use it when we first got it due to weather and now I fear it would be too late to return. *At this point I just want my money back so I can apply the money towards the more expensive model in hopes that that one is made better.*This color of these flimsy made products is orange and the brand is called Primed.*We also purchased the Lacrosse goal from Dicks which is also extremely poor quality.*Please email me back with how I can get a full refund or at least a credit for the store??
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Dick's Sporting Goods

Customer service issue
Reported by GetHuman1963839
Jan 14th, 2019 - 9 mons ago
I have an issue with Dick's Sporting Goods too
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Seen by 1 customer so far
Similar issue to 373 others
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Timeline
GetHuman1963839 started working on this issue
Jan 14th 7:25pm