We are not getting the alarms we need during the night.
GetHuman-elanedav's customer service issue with DexCom from December 2019
Help with my DexCom issue
The issue in GetHuman-elanedav's own words
Get low sugar alarms ... My husband's receiver is not alerting us to low blood sugar. It does however sound on the test.*This is serious as he has type * diabetes and his sugar can fluctuate quite a lot. I have to wake up in the night to check on him. this is a G*.
I'm not crazy!!!
Just to be told how we can get this corrected.
Talked previously with Dexcom and the Dexcom person at our doctor's office.
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