Just purchased a DeWalt DWE****RS job site table saw. Unfortunately my blade is not ru...

GetHuman4604862's customer service issue with Dewalt Tools from May 2020

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The issue in GetHuman4604862's own words
Just purchased a DeWalt DWE****RS job site table saw. Unfortunately my blade is not running perfectly parallel with the fence. It's off by approx. *mm. I need to adjust the blade assembly housing. There is nothing on line that I can find, nor is there any help in the instruction booklet. I'm thinking that there has to be some bolts underneath the unit that have to be loosened but I'm not sure of the procedure. Any help would be appreciated. Tried calling tech support and left my number t be called instead of waiting on line. Received a call back * hours later only to be transferred to another number which requested my call back number. So basically I never spoke to an agent.

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Dewalt Tools

Customer service issue
Reported by GetHuman4604862
May 2nd, 2020 - 10 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 138 others
0 customers following this

Timeline

GetHuman4604862 started working on this issue
May 2nd, 2020 12:45pm