Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2222918 may need:
Account holder name, Billing address, Date of birth, and Last 4 digits of Social Security number
The issue in GetHuman2222918's own words
Got an * PC Dewalt set on Black Friday which only last * month until the saw totally died and everytime I use the drill it smells hot. The last set tut hat I had lasted ** yrs I only had to replace batteries. I took it back to home depot and they couldn't give me a set like I bought. I am a contractor and always say how good dewalt tools are but I am very disappointed that * of the items in the set was faulty. I am also upset that I can't get my set replaced with tools that work.
GetHuman2222918 did not yet indicate what Dewalt Tools should do to make this right.
I have an issue with Dewalt Tools too
How GetHuman2222918 fixed the problem
We are waiting for GetHuman2222918 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.