I bought a **vmax XR lithium ion battery about * months ago and let me tell ya it wasn...

GetHuman-orrlando's customer service issue with Dewalt Tools from January 2019

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The issue in GetHuman-orrlando's own words
I bought a **vmax XR lithium ion battery about * months ago and let me tell ya it wasn’t cheap but I like quality tools when I work and last Saturday dec ** **** I purchased a dual charging station and the charger blew my battery up I took both back to the store so I can get a new charger that wasn’t bad and to replace my dewalt items I was honored for the charger but their store location wouldn’t honor replacing my battery which makes me a little upset since I need my tool for work and love your products so I am reaching out to be honored in replacing my battery please get ahold of me and let me know what to do please and thank you **Orrlando
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Dewalt Tools

Customer service issue
Reported by GetHuman-orrlando
Jan 4th, 2019 - 4 mons ago
I have an issue with Dewalt Tools too
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Seen by 2 customers so far
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Jan 4th 1:06am