My friend sent me a parcel from Frankfurt am Main to Windhoek, Namibia on ** March, he...

GetHuman2616404's Lost package issue with Deutsche Post AG from March 2019

Help with my Deutsche Post AG issue
The issue in GetHuman2616404's own words
Tryin to trace parcel, the number on their till slip is not a tracking number as they stated to my friend in Frankfurt ... My friend sent me a parcel from Frankfurt am Main to Windhoek, Namibia on ** March, he got a till slip from Deutches Post AG ***** Frankfurt am Main, with a code ******** **** **.**.**** **:****Quittung*DHL Packchen International**Betrag ** Euro**When I try to track this number ******** on DHL site, it just shows that the number is not valid. **Could you please assist me with the correct tracking number please? **Sender: Coenraad Nolte, Im Sechholder **, Frankfurt am Main, Germany ******Receiver: Leo Visser, ** Schanzen Road , PO Box ***** Windhoek, Namibia, *******If you give me your email address then I can send you a copy of the cash receipt**Kind regards**Leo Visser
I need a tracking number on the parcel, the tracking number they gave seems to me is only a till cash register receipt number and not a tracking number. (******** **** is the number on the receipt of ** March ****)
If one tries to contact online one only gets all these automated answers, and no human being to contact via an email address, it is most frustrating to try and find an email address to contact the DHL outlet directly, as they also do not even have a telephone number on their cash register receipt.
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Deutsche Post AG

DHL P*ckchen International
Lost package issue
Reported by GetHuman2616404
Mar 28th, 2019 - a mon ago
I have an issue with Deutsche Post AG too
Fixed
Seen by 5 customers so far
Similar issue to 51 others
0 customers following this
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GetHuman2616404 started working on this issue
Mar 28th 2:09pm
GetHuman2616404 indicated the issue is not fixed yet.
Mar 29th 2:38pm
GetHuman2616404 indicated the issue is not fixed yet.
Apr 1st 5:08am
GetHuman2616404 indicated the issue is not fixed yet.
Apr 1st 5:17am