I purchased a DB ticket online for * people from Rastatt -* Hamburg, then changing trai...

GetHuman-fredtd's customer service issue with Deutsche Bahn from June 2018

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The issue in GetHuman-fredtd's own words
I purchased a DB ticket online for * people from Rastatt -* Hamburg, then changing trains from Hamburg -* Copenhagen. We were able to reserve seats in a compartment on the first train, but couldn't reserve seats on the second train and were assigned seats with a table in an open car. I would like to know if a compartment car exists on the second train (Hamburg to Copenhagen) and how to change our seats to a non-smoking, quiet, compartment car.
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Deutsche Bahn

Customer service issue
Reported by GetHuman-fredtd
Jun 29th, 2018 - a yr ago
I have an issue with Deutsche Bahn too
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Seen by 6 customers so far
Similar issue to 3 others
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Timeline
GetHuman-fredtd started working on this issue
Jun 29th, 2018 12:03am
GetHuman-fredtd indicated the issue is not fixed yet.
Jun 30th, 2018 2:33pm
GetHuman-fredtd indicated the issue is not fixed yet.
Jul 2nd, 2018 3:46am