We live in New Zealand and have purchased tickets online with Bahn Card ** discount. We...

GetHuman-howrdl's customer service issue with Deutsche Bahn from June 2018

4 views
 | 
31 similar
 | 
1 following
Help with my Deutsche Bahn issue
First: share to improve GetHuman-howrdl's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-howrdl's next move: call Deutsche Bahn.
The best way to get your problem resolved is to tap the button below to start calling Deutsche Bahn. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-howrdl may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-howrdl's own words
We live in New Zealand and have purchased tickets online with Bahn Card ** discount. We have tried to purchase Bahn Card online today, *th June ****, i.e. before the end of the promotion but have been unable to do so as New Zealand does not use IBAN numbers.
GetHuman-howrdl did not yet indicate what Deutsche Bahn should do to make this right.
I have an issue with Deutsche Bahn too
How GetHuman-howrdl fixed the problem
We are waiting for GetHuman-howrdl to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Deutsche Bahn's attention and get better help faster. Tap below to get started.
Having Deutsche Bahn issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Deutsche Bahn email you?
This email address isn't valid
Follow this issue
See how GetHuman-howrdl fixes it.
This email address isn't valid

Deutsche Bahn

Customer service issue
Reported by GetHuman-howrdl
Jun 7th, 2018 - 4 mons ago
I have an issue with Deutsche Bahn too
Not resolved
Seen by 4 customers so far
Similar issue to 31 others
1 customer following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-howrdl started working on this issue
Jun 7th 9:15am