The issue and preferred resolution, in GetHuman-howrdl's own words:
We live in New Zealand and have purchased tickets online with Bahn Card ** discount. We have tried to purchase Bahn Card online today, *th June ****, i.e. before the end of the promotion but have been unable to do so as New Zealand does not use IBAN numbers.
I trust that Deutsche Bahn will make this right and come up with a resolution that is fair.
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