Went to game Saturday( Celtics **-**-****) with my family of five. Paid $*** for five...

GetHuman-jfauz's customer service issue with Detroit Pistons from November 2018

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Went to game Saturday( Celtics **-**-****) with my family of five. Paid $*** for five tickets. We sat in section ***, row * seats *-*, and these seats were very dangerous. My kids were terrified of the incline. We went to the lower section and asked three different ushers for other seating and we were told sorry. We spoke to a nice young lady in concourse level and she stated we did not have the correct seats to move to a safer location. Waited for game to end and then we went to watch people shooting a free throws and a security guard asked us to leave area. As a family we did not see more than five minutes of the game. Please refund our full amount that we paid with out credit card at the box office. The arena is not friendly to families in the upper tier of the arena. *Name Juan Fauz***** Dacosta *Dearborn Michigan ***** *Account on ticket *********MasterCard ends in *****Phone *******-****
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Detroit Pistons

Customer service issue
Reported by GetHuman-jfauz
Nov 2nd, 2018 - a mon ago
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GetHuman-jfauz started working on this issue
Nov 2nd 5:28am