I currently ordered * shirts from DBH. The SAME DAY I ordered, I needed to make an adju...

GetHuman-nicohlet's customer service issue with Designbyhumans.com from October 2018

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The issue in GetHuman-nicohlet's own words
I currently ordered * shirts from DBH. The SAME DAY I ordered, I needed to make an adjustment to my order. I emailed to the company and Tweeted to them. I got no response from the email til today at **:**am when the order has already processed. Does no body even manage their twitter? I would hope that right away this issue would have been resolved so I could have only bee charged for * shirts instead of *... I would like to still get this matter resolved even though someone told me "Too bad, cant help you" this morning. Order ******** I would really appreciate turning this negative experience into a positive one. Thank you for your help.
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Customer service issue
Reported by GetHuman-nicohlet
Oct 15th, 2018 - 2 mons ago
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GetHuman-nicohlet started working on this issue
Oct 15th 6:36pm