I was sent the wrong item by your company and have been trying to return it to get cred...

GetHuman-nancysca's customer service issue with DermStore.com from June 2018

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The issue in GetHuman-nancysca's own words
I was sent the wrong item by your company and have been trying to return it to get credit. I have called several times and was sent an email that was supposed to provide me with a return label. However when I opened the email the return label was not there. I called again and was told that a return label would be sent to me ny regular mail. It has been weeks and still no return label has arrived. I just want credit for a product I was sent by Dermstore that I did not order or want
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DermStore.com

Customer service issue
Reported by GetHuman-nancysca
Jun 29th, 2018 - a yr ago
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Seen by 4 customers so far
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Timeline
GetHuman-nancysca started working on this issue
Jun 29th, 2018 11:52am
GetHuman-nancysca indicated the issue is not fixed yet.
Jun 29th, 2018 1:26pm
GetHuman-nancysca indicated the issue is not fixed yet.
Jun 30th, 2018 1:54pm