Cant log in or create a new account for EBT benefits

GetHuman-kkellymo's customer service issue with Dept of Child & Families, Access Florida from April 2020

Help me with my issue
The issue in GetHuman-kkellymo's own words
The problem: Cant log in or create a new account for EBT benefits

GetHuman-kkellymo did not yet indicate what Dept of Child & Families, Access Florida should do to make this right.

How GetHuman-kkellymo fixed the problem
I contacted them...it was an hour wait time (I just sat the phone down with the speaker on while I did other things). The lady that helped was able to get my account fixed. She had to completely change my user name and password. Unfortunately this meant I had to start the entire application process again however I’m just happy I have access to my account again.
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Dept of Child & Families, Access Florida

Customer service issue
Reported by GetHuman-kkellymo
Apr 15th, 2020 - a year ago
Fixed
GetHuman-kkellymo shared how to fix
Seen by 6 customers so far
Similar issue to 194 others
0 customers following this
Items needed
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Timeline

GetHuman-kkellymo started working on this issue
Apr 15th, 2020 3:52pm
GetHuman-kkellymo confirmed the issue is fixed. Hooray!
Apr 16th, 2020 9:11pm

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