I have been a long time regular for over ** years. I eat there often. Over the course o...

GetHuman-rtcmason's Complaint issue with Denny's Corp from October 2019

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The issue in GetHuman-rtcmason's own words
I have been a long time regular for over ** years. I eat there often. Over the course of the last year, sense your manage Nash left the service and food quality have suffered greatly. I feel that your restaurant is equal to McDonald. I know that you don't know what that means to me. I feel that McDonald's is the bottom of the food chain. I have not had a good experience for months. I am not a complainer. However my experience has been horrible as on Oct. **rd I went with a friend to Denny's for lunch I ordered Soup and grilled cheese sandwiches. The grilled cheese was made with moldy bread. Yesterday I went to eat out a friend. I asked for soup and * fresh slices of bread with butter on the side. The soup was served cold. The bread can with no butter, served after sitting under the warming table to the point it was dry and crusty. The waitress was Jenna H. I arrived at *pm. My friend and I got together to enjoy our evening together. We were not in a hurry. I asked for the cold soup to be heated in the microwave. It came back still cold. I was not willing bother with reheating it yet once again. I have found that my Denny's experience has been terrible. I told the waitress not to bother heating the soup.......I would just take it with me. To be honest the food sat under the warming lamp so long that my friend who ordered super bird with fries and gravy. We were sitting at table **. Her fries came out dry. I am not impressed. I am asking the management of Humpty's to see if they would consider staying open an additional hour to accommodate several of what looks to be former Denny's customers. I am so upset by how we have been treated and what is going on with the food and service. I really hope to hear from you. My number is *** *** ****

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Denny's Corp

Complaint issue
Reported by GetHuman-rtcmason
Oct 28th, 2019 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 254 others
0 customers following this

Timeline

GetHuman-rtcmason started working on this issue
Oct 28th, 2019 8:54pm