DELTA flight change won't work -- need to re-route

GetHuman5965032's customer service issue with Delta from April 2021

Help with my Delta issue
The issue in GetHuman5965032's own words
Change flights ... please help ... GGT*SN SIFLEET Jean and William***we received an email on the road that our nonstop flight from Bos to Milwaukee was changed to going through Atlanta ... not acceptable. I cannot modify the flight on my iPad and I have been on hold so long ... Please help us ... this is so stressful**we want to be rerouted and go Boston to Chicago and return.**PLease rebook us on July * *:** AM flight DL**** Returning on July ** at **:** AM DL ******We want the comfort plus seats using our points.**I hope you let management know that the long wait times and the fact that the website doesn't respond to an iPad are very problematic from a customer point of view.**I hope to hear that our issue has been addressed as requested.**we are finally able to travel and have been loyal delta customers for years ... this will be out second delta flight in **** ...please straighten this out for us.**Jean Sifleet****-***-****
Can't change the flights on-line -- said we have to talk to a representative
Rescheduling our trip to Boston to*from Chicago
Long time customers ... Delta skymiles
I have tried to fix this on-line*I have tried and tried to call
How GetHuman5965032 fixed the problem

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Delta

DELTA customer service
Customer service issue
Reported by GetHuman5965032
Apr 15th, 2021 - 3 months ago
Fixed
Seen by 14 customers so far
Similar issue to 3446 others
0 customers following this
Items needed
Flight Number
Ticket Number
Email on Reservation
Phone Number on Reservation
Name of Passenger(s)
Home Address
Date of Birth

Timeline

GetHuman5965032 started working on this issue
Apr 15th 7:44pm
GetHuman5965032 shared this issue with friends on Facebook
Apr 15th 8:06pm
GetHuman5965032 confirmed the issue is fixed. Hooray!
Apr 17th 3:12pm
GetHuman5965032 confirmed the issue is fixed. Hooray!
Apr 17th 5:46pm

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