I'm Helen Mkandi from Mombasa...There was a package which I received from Frank Eric fr...

GetHuman-hellenmk's customer service issue with Delta from January 2021

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The issue in GetHuman-hellenmk's own words
I'm Helen Mkandi from Mombasa...There was a package which I received from Frank Eric from UK on Saturday....So the company ask me to pay ksh **,*** for the clearance..I paid the money..but then they said that I should pay ksh**,*** because the package has been scanned and it has been found with illegal items...so I have to contact the company and they agreed that they will take ksh **,***... Which I send it to them for my package to be delivered but then they contact me again claiming that the package will not be delivered until I make my payment of ksh **,***...but now I don't have that money....So please what I need it's you to refund my ksh **,*** please because I don't have the ksh **,*** please.

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Delta

Customer service issue
Reported by GetHuman-hellenmk
Jan 22nd, 2021 - 3 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 2436 others
0 customers following this

Timeline

GetHuman-hellenmk started working on this issue
Jan 22nd 1:09pm

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