My name is Teresa Dupuis and my Skymiles * is **********. I have a flight booked for M...

GetHuman4486110's customer service issue with Delta from March 2020

Help with my Delta issue
The issue in GetHuman4486110's own words
My name is Teresa Dupuis and my Skymiles * is **********. I have a flight booked for March **st. The confirmation * is HJLJUK. I used **,*** skymiles to purchase this flight. I need to cancel this flight. Will my skymiles then be refunded?

GetHuman4486110 did not yet indicate what Delta should do to make this right.

How GetHuman4486110 fixed the problem
While I was waiting on hold I contacted GetHuman. As I finished typing my issue, Delta responded (wait time was ** min). They cancelled my flight and returned my skymiles - it was a positive customer service experience.
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Delta

Customer service issue
Reported by GetHuman4486110
Mar 18th, 2020 - 7 months ago
Fixed
GetHuman4486110 shared how to fix
Seen by 9 customers so far
Similar issue to 3720 others
0 customers following this
Items needed
Flight Number
Ticket Number
Email on Reservation
Phone Number on Reservation
Name of Passenger(s)
Home Address
Date of Birth

Timeline

GetHuman4486110 started working on this issue
Mar 18th 2:14pm
GetHuman4486110 confirmed the issue is fixed. Hooray!
Mar 21st 7:51pm
GetHuman4486110 confirmed the issue is fixed. Hooray!
Mar 21st 7:52pm