Two reservations GCH*JM (Marlene Janke) and GBPE*C (Louis Janke).**We would like to ch...

GetHuman4113683's Change Booking issue with Delta from December 2019

Help with my Delta issue
The issue in GetHuman4113683's own words
Two reservations GCH*JM (Marlene Janke) and GBPE*C (Louis Janke).**We would like to change reservations to leave from Kelowna BC on ** January and return to Kelowna BC on ** January.**We know this would add cost to flights.**On January **th flight from SEA to YVR Leaves before we arrive to SEA from SAN. We did not approve this change.**In addition we are elderly and travelling together. My wife is hard of hearing. We were seated in row ** together but my wife has been changed to row ** without explanation.**Please arrange for rebooking from Kelowna (YLW) to SAN on **st and SAN to Kelowna (YLW) on **th.

GetHuman4113683 did not yet indicate what Delta should do to make this right.

How GetHuman4113683 fixed the problem
Finally got through to agent after waiting * hour on phone. Delta admitted they had created a misconnect with reservation and changed seats without our approval. Fixed connections and put us in same row seats without any change fees.
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Delta

Change Booking issue
Reported by GetHuman4113683
Dec 17th, 2019 - 10 months ago
Fixed
GetHuman4113683 shared how to fix
Seen by 4 customers so far
Similar issue to 3168 others
0 customers following this
Items needed
Flight Number
Ticket Number
Email on Reservation
Phone Number on Reservation
Name of Passenger(s)
Home Address
Date of Birth

Timeline

GetHuman4113683 started working on this issue
Dec 17th, 2019 10:55pm
GetHuman4113683 confirmed the issue is fixed. Hooray!
Dec 20th, 2019 11:25pm

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