Two members of our family were bumped from an overbooked flight last night and reschedu...
GetHuman-stepboyk's complaint issue with Delta from March 2019
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Flight Number, Ticket Number, Email on Reservation, Phone Number on Reservation, Name of Passenger(s), Home Address, and Date of Birth
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The issue in GetHuman-stepboyk's own words
Two members of our family were bumped from an overbooked flight last night and rescheduled on flight **** out of Atlanta this morning. We were told to be at the check in desk * hours early as we were not provided seats last night. We arrived as directed two hours before departure at the gate. The agent this morning is extremely rude and will not assist us in assigning seats. We were told to wait until * minutes before the departure and to just”look at the screen”. This customer service is unacceptable. We need to be assured that we have seats on this flight as we have been separated from the rest of our family in Denver.
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