Flying back from MAD to BOS via Air France we were incorrectly charged $** for baggage...

GetHuman-priveram's refund request issue with Delta from March 2019

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The issue in GetHuman-priveram's own words
Flying back from MAD to BOS via Air France we were incorrectly charged $** for baggage although we explained on the counter we were Sky member and were allowed up to two luggage pieces per person. The person recognized the membership of my wife (**********) but not mine (**********). Because of the need to take the flight we paid but want to file a claim for the proper reimbursement. Payment * was*CCAX*******ESKSA****.
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refund request issue
Reported by GetHuman-priveram
Mar 29th, 2019 - 6 mons ago
I have an issue with Delta too
Seen by 10 customers so far
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Items needed
Flight Number
Ticket Number
Email on Reservation
Phone Number on Reservation
Name of Passenger(s)
Home Address
Date of Birth
GetHuman-priveram started working on this issue
Mar 29th 3:02pm
GetHuman-priveram indicated the issue is not fixed yet.
Mar 30th 3:21pm