Traveling from Augusta Georgia to Chicago Midway on March *, **** for a funeral. The fl...

GetHuman-clemecan's customer service issue with Delta from March 2019

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Traveling from Augusta Georgia to Chicago Midway on March *, **** for a funeral. The flight was cancelled because * lights on the outside of the plane were not working. Because Delta has no mechanics at Bush Field in Augusta we had to wait for another plane to come from Atlanta. It took several hours for a plane to come. Finally in Atlanta and everyone had missed their connecting flights. No flight out until the next day! After another couple hours Delta had us shuttled to a hotel in Atlanta. We arrived around *:**a.m. had to be down at the hotel lobby by *:** a.m. for another shuttle back to the airport. No flights into Midway until late morning so took flight to O’Hare to make it the **:** a.m. funeral in Joliet, IL. Besides the aggravation, lack of sleep, stress and additional expenses for meals & Lyft fare from Chicago to Joliet ($**) our trip was made more stressful by Delta. Would like refund for my ticket and daughters ticket. Lauree & Jenna Hall
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Delta

Customer service issue
Reported by GetHuman-clemecan
Mar 28th, 2019 - 22d ago
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Items needed
Flight Number
Ticket Number
Email on Reservation
Phone Number on Reservation
Name of Passenger(s)
Home Address
Date of Birth
Timeline
GetHuman-clemecan started working on this issue
Mar 28th 5:07pm
GetHuman-clemecan confirmed the issue is fixed. Hooray!
Mar 28th 5:08pm