Suitcase was delayed over ** hours. Unable to get refund for $** baggage fee online bec...

GetHuman-sixshift's customer service issue with Delta from February 2019

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The issue in GetHuman-sixshift's own words
Suitcase was delayed over ** hours. Unable to get refund for $** baggage fee online because it requires a File Reference Number which was never given me in the first place!! So please get me a file reference number so I can make a claim, or please refund my card:*my name Vaughn MacKenzie*Bag ticket ***********Flight date Date Feb **Trip: MKE to MLW (DL ****), then MLW to PSC (DL ****). . . two flights from Milwaukee to Pasco
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Delta

Customer service issue
Reported by GetHuman-sixshift
Feb 15th, 2019 - 8 mons ago
I have an issue with Delta too
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Items needed
Flight Number
Ticket Number
Email on Reservation
Phone Number on Reservation
Name of Passenger(s)
Home Address
Date of Birth
Timeline
GetHuman-sixshift started working on this issue
Feb 15th 4:48pm
GetHuman-sixshift confirmed the issue is fixed. Hooray!
Feb 15th 5:42pm