My son, who is legally blind, has a friend in Charleston, SC who is also legally blind...

GetHuman2157461's customer service issue with Delta from February 2019

Help with my Delta issue
The issue in GetHuman2157461's own words
My son, who is legally blind, has a friend in Charleston, SC who is also legally blind. She will be flying to DC next week and has to fly through Atlanta. If she is able to spend her layover dining with us, she will book the flight w* the longer layover. If not, she will book the one w* a very short layover. Because of her visual impairment, we do not want her to come back to the terminal and then have to get to her plane on her own. How would we be able to meet her flight coming in from Charleston, have dinner and then get her to her gate for her connecting flight?
GetHuman2157461 did not yet indicate what Delta should do to make this right.
I have an issue with Delta too
How GetHuman2157461 fixed the problem
I never received a "code" from GetHuman, so I sat on hold for **min and was given a non-answer answer. This is not a Delta decision....it is up to the airport.
Please help with my Delta issue
Do you have a customer issue as well?
We can help you get Delta's attention and get better help faster. Tap below to get started.
Having Delta issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Delta

Customer service issue
Reported by GetHuman2157461
Feb 7th, 2019 - 4 mons ago
I have an issue with Delta too
Fixed
GetHuman2157461 shared how to fix
Seen by 3 customers so far
Similar issue to 5150 others
0 customers following this
Items needed
Flight Number
Ticket Number
Email on Reservation
Phone Number on Reservation
Name of Passenger(s)
Home Address
Date of Birth
Timeline
GetHuman2157461 started working on this issue
Feb 7th 8:21pm
GetHuman2157461 confirmed the issue is fixed. Hooray!
Feb 7th 9:41pm