My son, who is legally blind, has a friend in Charleston, SC who is also legally blind...
GetHuman2157461's customer service issue with Delta from February 2019
Help with my Delta issue
The issue in GetHuman2157461's own words
My son, who is legally blind, has a friend in Charleston, SC who is also legally blind. She will be flying to DC next week and has to fly through Atlanta. If she is able to spend her layover dining with us, she will book the flight w* the longer layover. If not, she will book the one w* a very short layover. Because of her visual impairment, we do not want her to come back to the terminal and then have to get to her plane on her own. How would we be able to meet her flight coming in from Charleston, have dinner and then get her to her gate for her connecting flight?
GetHuman2157461 did not yet indicate what Delta should do to make this right.
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How GetHuman2157461 fixed the problem
I never received a "code" from GetHuman, so I sat on hold for **min and was given a non-answer answer. This is not a Delta decision....it is up to the airport.
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